Warranty
The below limited warranty only applies to FinaMill purchase made from XTORIA. The below limited warranty does not apply to any FinaMill products received as Gift with Purchase.
XTORIA offers limited warranty on FinaMill Pepper Mill & Spice Grinder Starter Kit purchased directly from our official website or authorized retailers.
Kindly note that the limited warranty is not applicable to any variation of FinaPods.
This warranty covers the grinder's electronic motor under normal use for a period of 2 years from the date of purchase.
The limited warranty becomes effective at the date of purchase.
- Kindly retain your proof of purchase (Screenshots/Order Number/Receipts) if you bought from authorized brick and mortar resellers, such as departmental stores in Singapore. If you do not have your proof of purchase, your warranty will be void.
WARRANTY LIMITATION & EXCLUSION
This warranty does not cover damage caused by misuse, abuse, neglect, accidents, unauthorized modifications, improper installation, third party repairs or any other circumstances beyond normal intended use.
It also does not cover normal wear and tear or cosmetic damage.
WARRANTY CLAIM
Kindly notify us of any warranty claims within the warranty period by contacting us via this form here.
Proof of purchase is required to validate warranty claims.
We will require you to return the defective product back to our office for inspection or repair to determine the cause of the defect. Details will be provided upon contacting us.
Inspection and repairs may take up to 5 business days.
Inspection and repairs will be subjected to labor fee.
In the event a defect covered by the warranty is discovered during the warranty period, XTORIA will either repair or replace the defective product (at XTORIA's discretion). There will not be a refund option.
The repair or replacement of your product under warranty will not extend the period of the existing warranty.