The below manufacturer limited warranty only applies to FinaMill purchases made through our official website www.xtoria.com.sg or authorized retailers in Singapore.
The below manufacturer limited warranty does not apply to any FinaMill products received as Gift with Purchase.
XTORIA offers manufacturer limited warranty on
FinaMill Pepper Mill & Spice Grinder Starter Kit — Battery Operated
FinaMill Pepper Mill & Spice Grinder Starter Kit — USB Rechargeable
purchased directly from our official website or authorized retailers in Singapore.
Kindly note that the limited warranty is not applicable to any variation of FinaPods, FinaTrays or other accessories.
The manufacturer limited warranty solely covers the Finamill spice grinder's electronic motor under normal use for a period of 2 years from the date of purchase.
The limited warranty becomes effective at the date of purchase.
- Kindly retain your proof of purchase (Screenshots/Order Number/Receipts) if you bought from authorized brick and mortar resellers, such as departmental stores in Singapore. Kindly take note that your warranty will be void if you do not have your proof of purchase upon request.
WARRANTY LIMITATION & EXCLUSION
This warranty does not cover damage caused by misuse, abuse, neglect, accidents, unauthorized modifications, improper installation, third party repairs or any other circumstances beyond normal intended use.
This warranty does not cover normal wear and tear or cosmetic damage.
This warranty does not cover the rechargeable battery life for the Finamill USB model.
WARRANTY CLAIM
Kindly notify us of any warranty claims within the warranty period by contacting us via this form here.
We will require the proof of purchase to validate warranty claims.
We will require you to return the defective product back to our office for inspection or repair to determine the cause of the defect. Details will be provided upon contacting us.
Inspection and repairs may take up to 5 business days (Monday to Friday less public holidays)
Inspection and repairs will be subjected to labor fee.
In the event a defect covered by the warranty is discovered during the warranty period, XTORIA will either repair or replace the defective product (at XTORIA's discretion).
There will not be a refund option.
The repair or replacement of your product under warranty will not extend the period of the existing warranty.