How do I join Xtoria Rewards?

Create an account with us here and start earning points on every purchase.

How do I earn points?

Earn points with every order from our online store. Get 1 point for every S$1 spent (excluding taxes and shipping fees).

What is the validity period of my points?

Your points remain valid for one year from the date of purchase.

How do I redeem my points?

1. Sign in to your account.
2. Click on the Xtoria Rewards widget on bottom right.
3. Select 'Redeem Now' next to the reward you'd like to use.
4. Follow the steps to apply your voucher to an order.

Please note that only one reward can be applied per order.

How can I redeem rewards without incurring a delivery fee?

We do not offer free delivery for reward redemptions. To proceed with your redemption, you have two options:

• Pay the delivery fee.
• Make a new purchase to meet the minimum spend requirement for free delivery.

Can I combine points from multiple accounts into a single account?

Points from different accounts cannot be combined and are non-transferable.

I'm facing issues with redeeming my rewards and require assistance.

We're sorry to hear that. Please reach out to us at info@xtoria.com.sg, and we'll try our best to respond and resolve the issue.