Xtoria Rewards
Earn reward points on every purchase. Redeem for rewards on future purchases.
Everyone Loves a Reward
FAQ
Create an account with us here and start earning points on every purchase.
Earn points by signing up for an account, completing your profile, and shopping with us. You'll receive 1 point for every $1 spent.
*Note: Points earned are based on your purchase amount, excluding discounts and shipping fees.
Your points are valid for one year from the purchase date.
- Sign in to your account.
- Click on the Xtoria Rewards widget on bottom right.
- Click 'REDEEM' next to the reward you wish to claim.
- Follow the steps to apply your voucher to your order.
*Note: Only one reward can be applied per order.
We do not offer free delivery for reward redemptions. To proceed with your redemption, you have two options:
- Pay the delivery fee.
- Make a new purchase to meet the minimum spend requirement for free delivery.
Unfortunately, we are unable to add rewards to an existing order. Reward redemptions require a voucher code to be entered into the system from your account at checkout. As this process is automated, we are unable to apply the rewards manually from our end.
We're sorry to hear that. Please contact us at info@xtoria.com.sg, and we'll do our best to respond and resolve the issue as soon as possible.
Points from different accounts cannot be combined and are non-transferable.