You can find our products at selected retail partner locations. Locate a store near you here.

Discount codes must be entered during checkout. We're unable to issue refunds after the purchase is completed.

Free gift colors are randomly selected based on availability. We're unable to accommodate specific color requests.

Free gifts are automatically included with eligible orders that meet the minimum spend requirement. If the free gift isn’t shown in your order confirmation, it means the requirement wasn’t met, and we’re unable to add it after the order is placed.

If you believe there’s been a mistake, please reach out to our customer support team, and we’re happy to help!

If you'd like to cancel your order, please contact us as soon as possible. We'll do our best to assist, but once an order has been processed or shipped, cancellations can no longer be made.

Please note that a 10% administration fee (based on your order total) will be deducted from your refund for any canceled orders.

Neoflam, Cookcell, SMC and Ablue products do not come with a warranty. If you experience any issues with your purchase, feel free to reach out to our customer support team and we will do our best to assist you.

FinaMill products are covered under a limited warranty. For full details, please refer to our Warranty Policy.