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F.A.Q
How do I join the Xtoria Rewards Program?
It's easy! Just log in to an existing account or create one for free here.
How do I earn points?
In order to be eligible to earn points on purchases, you must be signed in to your account at the time of purchase.
*Points are awarded based on purchase SGD amount spent per transaction only, excluding any discounts.
How do I redeem points?
Sign in to your account and click on the launcher. Under the "Rewards" section, click "Redeem" next to the reward you want to claim. Rewards are constantly being updated, so be sure to check back often!
*Kindly note that rewards cannot be used in conjunction with any other promotion or discount.
Will my points expire?
Points will not expire as long as your account remains active.
I completed an activity but the points are not reflected in my account.
Please email us at info@xtoria.com.sg with your account email and activity details.
Can I use rewards coupon with a promotion code?
Unfortunately, multiple codes cannot be applied to a single order. If you have trouble redeeming rewards, please contact us.
Can I combine points from multiple accounts into a single account?
Points cannot be combined and are not transferrable.
General Terms & Condition
As a member of Xtoria Rewards program, you agree to the following:
1. All rewards and benefits are subject to availability at the time of redemption.
2. The Xtoria Rewards program and all related rewards and benefits are subject to change, cancellation, and discontinuation, at the sole discretion of management at anytime, without notification.
3. Any other terms and conditions as deemed reasonable and necessary by management. All terms and conditions are subject to change, at the sole discretion of management, at any time.